/* Nazri's WhatsApp Assistant - shared stylesheet. No external resources, no inline styles needed. */
:root{
  color-scheme:light;
  --font:system-ui,-apple-system,"Segoe UI",Roboto,Arial,sans-serif;
  --primary:#0B6E4F;--primary-hover:#095A41;--primary-soft:#E4F3EC;--primary-ink:#06402E;--on-primary:#fff;
  --bg:#F3F6F4;--surface:#fff;--surface-2:#F6F8F7;--border:#E1E7E4;--border-strong:#C5D0CB;
  --text:#13201A;--muted:#566660;
  --success:#157347;--success-soft:#E3F4EA;
  --warning:#9A5B00;--warning-soft:#FDF1D8;--warning-bar:#E59A00;
  --danger:#B42318;--danger-soft:#FDE9E7;
  --info:#1B5FAA;--info-soft:#E5EFFA;
  --bm:#3A46B8;--bm-soft:#E8EAFB;
  --plat:#404A75;--plat-soft:#ECEEF6;--gold:#7A5200;--gold-soft:#FBF0CF;
  --silver:#46525B;--silver-soft:#EDF0F2;--bronze:#7C4318;--bronze-soft:#F7E5D6;
  --wa:#0F7D41;--wa-hover:#0B6A37;--on-wa:#fff;
  --bubble-in:#EEF1EF;
  --ch-customer:#7F928A;--ch-nazri:#0B6E4F;--ch-assistant:#52B68F;
  --bar-plat:#6C77C4;--bar-gold:#D9A21B;--bar-silver:#98A5AD;--bar-bronze:#C07A44;--bar-none:#C9D2CE;
  --shadow-sm:0 1px 2px rgb(16 32 24/.05),0 1px 1px rgb(16 32 24/.03);
  --shadow-md:0 8px 24px -8px rgb(16 32 24/.16);
  --r-sm:8px;--r:12px;--r-lg:16px;--pad:16px;--gap:16px;
}
@media (prefers-color-scheme:dark){
  :root{
    color-scheme:dark;
    --primary:#3DB88B;--primary-hover:#5CCBA1;--primary-soft:#143227;--primary-ink:#A8E6CC;--on-primary:#04281B;
    --bg:#0C1310;--surface:#141D18;--surface-2:#19251F;--border:#243129;--border-strong:#34463C;
    --text:#E8F0EC;--muted:#9BAEA5;
    --success:#4CC38A;--success-soft:#12301F;--warning:#F2B04A;--warning-soft:#33260B;--warning-bar:#F2B04A;
    --danger:#FF8A80;--danger-soft:#3A1714;--info:#7DB5F2;--info-soft:#12263B;--bm:#9AA5FF;--bm-soft:#1D2247;
    --plat:#B7BFEA;--plat-soft:#252A40;--gold:#F0C35A;--gold-soft:#3A2E0E;--silver:#B8C4CB;--silver-soft:#272E32;--bronze:#E8A874;--bronze-soft:#3A2616;
    --wa:#2BC172;--wa-hover:#4AD389;--on-wa:#03210F;--bubble-in:#222E28;
    --ch-customer:#7C8E85;--ch-nazri:#3DB88B;--ch-assistant:#A5E3CB;
    --shadow-sm:0 1px 2px rgb(0 0 0/.4);--shadow-md:0 8px 24px -8px rgb(0 0 0/.6);
  }
}
@media (min-width:768px){:root{--pad:20px}}

*,*::before,*::after{box-sizing:border-box}
html{-webkit-text-size-adjust:100%;scroll-behavior:smooth}
body{margin:0;font:400 15px/1.5 var(--font);background:var(--bg);color:var(--text);-webkit-font-smoothing:antialiased}
h1,h2,h3,p{margin:0}
a{color:inherit}
svg{max-width:100%}
[hidden]{display:none!important}
[id]{scroll-margin-top:72px}
:focus-visible{outline:2px solid var(--primary);outline-offset:2px;border-radius:4px}
.vh{position:absolute!important;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
.skip{position:absolute;left:8px;top:-60px;z-index:100;background:var(--primary);color:var(--on-primary);padding:10px 14px;border-radius:var(--r-sm);font-weight:600}
.skip:focus{top:8px}
.muted{color:var(--muted)}
.icon{width:20px;height:20px;flex:none;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
.icon--sm{width:16px;height:16px}
.sprite{position:absolute;width:0;height:0;overflow:hidden}
@media (prefers-reduced-motion:reduce){*,*::before,*::after{animation:none!important;transition:none!important;scroll-behavior:auto!important}}

/* ---------- App shell ---------- */
.app{min-height:100vh}
.sidebar{display:none}
.topbar{position:sticky;top:0;z-index:20;display:flex;align-items:center;gap:10px;height:56px;padding:0 var(--pad);background:var(--surface);border-bottom:1px solid var(--border)}
.topbar__title{flex:1;min-width:0;font-weight:700;font-size:15px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.icon-btn{display:inline-grid;place-items:center;width:44px;height:44px;border:0;border-radius:var(--r);background:transparent;color:var(--muted);cursor:pointer;text-decoration:none}
.icon-btn:hover{background:var(--surface-2);color:var(--text)}
.main{padding:20px var(--pad) calc(88px + env(safe-area-inset-bottom))}
.page{max-width:1240px;margin:0 auto}
.tabbar{position:fixed;left:0;right:0;bottom:0;z-index:30;display:grid;grid-template-columns:repeat(5,1fr);background:var(--surface);border-top:1px solid var(--border);padding-bottom:env(safe-area-inset-bottom)}
.tabbar a{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:2px;min-height:56px;font-size:11px;font-weight:600;color:var(--muted);text-decoration:none}
.tabbar a[aria-current="page"]{color:var(--primary)}
.logo{display:inline-grid;place-items:center;width:34px;height:34px;flex:none;border-radius:10px;background:var(--primary);color:var(--on-primary)}
.logo--lg{width:52px;height:52px;border-radius:15px}
.logo--lg .icon{width:28px;height:28px}
.brand{display:flex;align-items:center;gap:10px;text-decoration:none;font-weight:700;font-size:15px;line-height:1.2}
.nav{display:grid;gap:4px}
.nav__item{display:flex;align-items:center;gap:12px;min-height:44px;padding:0 12px;border-radius:10px;color:var(--muted);font-weight:600;font-size:14.5px;text-decoration:none}
.nav__item:hover{background:var(--surface-2);color:var(--text)}
.nav__item[aria-current="page"]{background:var(--primary-soft);color:var(--primary-ink)}
.nav__item[aria-current="page"] .icon{color:var(--primary)}
.sidebar__foot{margin-top:auto;display:grid;gap:8px}
.user{display:flex;align-items:center;gap:10px;padding:8px 12px;font-size:14px}
.user__name{font-weight:600;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
@media (min-width:768px){
  .topbar,.tabbar{display:none}
  .sidebar{display:flex;flex-direction:column;gap:20px;position:fixed;inset:0 auto 0 0;z-index:30;width:72px;padding:16px 12px;background:var(--surface);border-right:1px solid var(--border);overflow-y:auto}
  .main{margin-left:72px;padding:28px 28px 48px}
}
@media (min-width:768px) and (max-width:1023.98px){
  .sidebar .nav__label,.sidebar .brand__text,.sidebar .user__name,.sidebar .pill-live [data-live-label]{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
  .sidebar .nav__item,.sidebar .user{justify-content:center;padding:0}
  .sidebar .brand{justify-content:center}
  .sidebar .pill-live{justify-self:center;padding:8px}
  .sidebar .user{padding:6px 0}
}
@media (min-width:1024px){
  .sidebar{width:248px;padding:20px 16px}
  .main{margin-left:248px;padding:32px 40px 56px}
}

/* ---------- Live indicator ---------- */
.pill-live,.updated{display:inline-flex;align-items:center;gap:7px;font-size:12.5px;font-weight:600;white-space:nowrap}
.pill-live{padding:4px 10px;border-radius:999px;background:var(--success-soft);color:var(--success)}
.pill-live[data-state="offline"]{background:var(--surface-2);color:var(--muted)}
.updated{padding:6px 12px;border:1px solid var(--border);border-radius:999px;background:var(--surface);color:var(--muted);font-weight:500}
.dot{position:relative;width:8px;height:8px;border-radius:50%;background:currentColor;flex:none}
.updated .dot{color:var(--success)}
[data-state="offline"] .dot{color:var(--muted)}
.dot::after{content:"";position:absolute;inset:0;border-radius:50%;background:currentColor;animation:pulse 1.8s ease-out infinite}
[data-state="offline"] .dot::after{animation:none;opacity:0}
@keyframes pulse{from{transform:scale(1);opacity:.55}to{transform:scale(2.8);opacity:0}}

/* ---------- Page header, cards, buttons ---------- */
.page-head{display:flex;flex-wrap:wrap;align-items:flex-end;justify-content:space-between;gap:10px 16px;margin-bottom:20px}
h1{font-size:22px;line-height:1.2;font-weight:700;letter-spacing:-.02em}
.page-head p{color:var(--muted);font-size:14px;margin-top:4px}
@media (min-width:768px){h1{font-size:24px}}
.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--r-lg);box-shadow:var(--shadow-sm);min-width:0}
.card__head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:var(--pad) var(--pad) 0}
.card__title{font-size:15px;font-weight:650;line-height:1.3}
.card__sub{font-size:13px;color:var(--muted);margin-top:2px}
.card__body{padding:var(--pad)}
.card__body--flush{padding:8px 0}
.link{display:inline-flex;align-items:center;gap:2px;padding:6px 4px;font-size:13px;font-weight:600;color:var(--primary);text-decoration:none;white-space:nowrap}
.link:hover{text-decoration:underline}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:44px;padding:0 18px;border:1px solid transparent;border-radius:var(--r);font:600 15px/1 var(--font);text-decoration:none;cursor:pointer;transition:background .15s,box-shadow .15s}
.btn--lg{min-height:48px;padding:0 24px}
.btn--block{display:flex;width:100%}
.btn--primary{background:var(--primary);color:var(--on-primary)}
.btn--primary:hover{background:var(--primary-hover)}
.btn--wa{background:var(--wa);color:var(--on-wa);box-shadow:var(--shadow-sm)}
.btn--wa:hover{background:var(--wa-hover);box-shadow:var(--shadow-md)}
.btn--ghost{background:var(--surface);border-color:var(--border-strong);color:var(--text)}
.btn--ghost:hover{background:var(--surface-2)}
.btn[aria-disabled="true"]{opacity:.5;pointer-events:none}

/* ---------- Grids ---------- */
.grid{display:grid;gap:var(--gap);margin-bottom:var(--gap);align-items:start}
.kpis{grid-template-columns:repeat(2,minmax(0,1fr));align-items:stretch}
.charts,.split{grid-template-columns:minmax(0,1fr)}
.charts{align-items:stretch}
@media (min-width:768px){.charts{grid-template-columns:repeat(2,minmax(0,1fr))}.charts>.c-8{grid-column:1/-1}}
@media (min-width:768px) and (max-width:1023.98px){.charts>:last-child{grid-column:1/-1}}
@media (min-width:1024px){
  .kpis{grid-template-columns:repeat(4,minmax(0,1fr))}
  .charts{grid-template-columns:repeat(12,minmax(0,1fr))}
  .charts>*{grid-column:span 6}.charts>.c-8{grid-column:span 8}.charts>.c-4{grid-column:span 4}
  .split{grid-template-columns:minmax(0,7fr) minmax(0,5fr)}
  .split--detail{grid-template-columns:minmax(0,7fr) minmax(0,5fr)}
}
.stack{display:grid;gap:var(--gap);min-width:0}

/* ---------- KPI cards ---------- */
.kpi{position:relative;display:flex;flex-direction:column;gap:2px;padding:var(--pad);overflow:hidden}
.kpi__top{display:flex;align-items:center;justify-content:space-between;margin-bottom:10px}
.kpi__icon{display:grid;place-items:center;width:36px;height:36px;border-radius:10px;background:var(--primary-soft);color:var(--primary)}
.kpi--info .kpi__icon{background:var(--info-soft);color:var(--info)}
.kpi__label{font-size:13px;font-weight:500;color:var(--muted);line-height:1.3}
.kpi__value{font-size:32px;line-height:1.1;font-weight:700;letter-spacing:-.02em;font-variant-numeric:tabular-nums}
.kpi__hint{font-size:12.5px;color:var(--muted);margin-top:2px}
.kpi__hint strong{color:var(--text);font-weight:600}
.kpi--warn::before,.kpi--alert::before{content:"";position:absolute;left:0;right:0;top:0;height:3px}
.kpi--warn::before{background:var(--warning-bar)}.kpi--alert::before{background:var(--danger)}
.kpi--warn .kpi__icon{background:var(--warning-soft);color:var(--warning)}.kpi--warn .kpi__value{color:var(--warning)}
.kpi--alert .kpi__icon{background:var(--danger-soft);color:var(--danger)}.kpi--alert .kpi__value{color:var(--danger)}
.spark{width:64px;height:24px;color:var(--primary);opacity:.9}
.spark polyline{fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round;vector-effect:non-scaling-stroke}

/* ---------- Charts ---------- */
.legend{display:flex;flex-wrap:wrap;gap:4px 16px;margin:12px 0 0;padding:0;list-style:none;font-size:13px;color:var(--muted)}
.legend i,.swatch{display:inline-block;width:10px;height:10px;margin-right:6px;border-radius:3px;vertical-align:-1px}
.d-customer{background:var(--ch-customer)}.d-nazri{background:var(--ch-nazri)}.d-assistant{background:var(--ch-assistant)}
.d-en{background:var(--ch-nazri)}.d-bm{background:var(--bm)}
.f-customer{fill:var(--ch-customer)}.f-nazri{fill:var(--ch-nazri)}.f-assistant{fill:var(--ch-assistant)}
.f-primary{fill:var(--primary)}.f-info{fill:var(--info)}.f-danger{fill:var(--danger)}.f-warn{fill:var(--warning-bar)}
.f-plat{fill:var(--bar-plat)}.f-gold{fill:var(--bar-gold)}.f-silver{fill:var(--bar-silver)}.f-bronze{fill:var(--bar-bronze)}.f-none{fill:var(--bar-none)}
.chart-wrap{position:relative;padding-left:28px;margin-top:16px}
.ylabels{position:absolute;left:0;top:0;height:168px;display:flex;flex-direction:column;justify-content:space-between;font-size:11px;line-height:1;color:var(--muted);font-variant-numeric:tabular-nums;transform:translateY(-5px);padding-bottom:0}
.bars{display:block;width:100%;height:168px;overflow:visible}
.bars .gl{stroke:var(--border);stroke-width:1;vector-effect:non-scaling-stroke}
.xlabels{display:grid;grid-template-columns:repeat(14,minmax(0,1fr));margin:6px 0 0;padding:0;list-style:none;text-align:center;font-size:11px;color:var(--muted);font-variant-numeric:tabular-nums}
.xlabels .today{color:var(--primary);font-weight:700}
.donut-wrap{display:flex;flex-wrap:wrap;align-items:center;gap:16px 24px;margin-top:8px}
.donut{width:148px;height:148px;flex:none}
.donut circle{fill:none;stroke-width:5}
.donut__track{stroke:var(--border)}.seg-en{stroke:var(--ch-nazri)}.seg-bm{stroke:var(--bm)}
.donut__num{fill:var(--text);font:700 7.5px var(--font)}
.donut__cap{fill:var(--muted);font:500 3.2px var(--font)}
.dlegend{display:grid;gap:10px;margin:0;padding:0;list-style:none;flex:1;min-width:140px;font-size:14px}
.dlegend li{display:flex;align-items:center;gap:8px}
.dlegend b{margin-left:auto;font-variant-numeric:tabular-nums}
.hbars{display:grid;gap:16px;margin:16px 0 0;padding:0;list-style:none}
.hbar{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:6px 12px;align-items:baseline;font-size:14px}
.hbar__val{font-weight:700;font-variant-numeric:tabular-nums}
.hbar__svg{grid-column:1/-1;display:block;width:100%;height:8px;border-radius:999px;overflow:hidden}
.hbar__track{fill:var(--border)}

/* ---------- Avatars, tags ---------- */
.avatar{display:grid;place-items:center;width:40px;height:40px;flex:none;border-radius:50%;font-size:14px;font-weight:700;letter-spacing:.02em;background:hsl(var(--h),45%,90%);color:hsl(var(--h),60%,22%)}
.avatar--lg{width:64px;height:64px;font-size:22px}
.av-1{--h:155}.av-2{--h:230}.av-3{--h:30}.av-4{--h:330}.av-5{--h:205}.av-6{--h:45}
@media (prefers-color-scheme:dark){.avatar{background:hsl(var(--h),30%,20%);color:hsl(var(--h),60%,80%)}}
.tag{display:inline-flex;align-items:center;gap:4px;padding:0 8px;border-radius:999px;font-size:12px;font-weight:600;line-height:20px;white-space:nowrap;background:var(--surface-2);color:var(--muted);border:1px solid var(--border)}
.tag--bm{background:var(--bm-soft);color:var(--bm);border-color:transparent}
.tag--new{background:var(--info-soft);color:var(--info);border-color:transparent}
.tag--meeting,.tag--ok{background:var(--primary-soft);color:var(--primary-ink);border-color:transparent}
.tag--platinum{background:var(--plat-soft);color:var(--plat);border-color:transparent}
.tag--gold{background:var(--gold-soft);color:var(--gold);border-color:transparent}
.tag--silver{background:var(--silver-soft);color:var(--silver);border-color:transparent}
.tag--bronze{background:var(--bronze-soft);color:var(--bronze);border-color:transparent}
.tag--warn{background:var(--warning-soft);color:var(--warning);border-color:transparent}
.tag--danger{background:var(--danger-soft);color:var(--danger);border-color:transparent}

/* ---------- Rows / lists ---------- */
.list{list-style:none;margin:0;padding:0}
.list>li+li{border-top:1px solid var(--border)}
.row{position:relative;display:flex;align-items:center;gap:12px;min-height:64px;padding:12px var(--pad);color:inherit;text-decoration:none}
a.row:hover{background:var(--surface-2)}
a.row:focus-visible{outline-offset:-2px;border-radius:var(--r)}
.row__body{display:flex;flex-direction:column;gap:2px;flex:1;min-width:0}
.row__name{display:flex;flex-wrap:wrap;align-items:center;gap:4px 6px;font-weight:600}
.row__snippet{font-size:13.5px;color:var(--muted);display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;line-clamp:2;overflow:hidden;overflow-wrap:anywhere}
.row__side{display:flex;align-items:center;gap:6px;flex:none;font-size:13px;color:var(--muted);text-align:right}
.chev{width:16px;height:16px;flex:none;fill:none;stroke:var(--muted);stroke-width:2;stroke-linecap:round;stroke-linejoin:round}
.wait{display:inline-flex;align-items:center;gap:4px;font-size:13px;font-weight:600;font-variant-numeric:tabular-nums;color:var(--text);white-space:nowrap}
.wait--warn{color:var(--warning)}.wait--late{color:var(--danger)}
.when{flex:none;width:56px;padding:6px 0;border-radius:var(--r);background:var(--primary-soft);color:var(--primary-ink);text-align:center;line-height:1.2}
.when small{display:block;font-size:11px;font-weight:700;letter-spacing:.05em;text-transform:uppercase}
.when b{font-size:16px;font-variant-numeric:tabular-nums}
.when--today{background:var(--primary);color:var(--on-primary)}
.row--high{box-shadow:inset 3px 0 0 var(--danger)}
.row--due{box-shadow:inset 3px 0 0 var(--warning-bar)}
.due{font-size:12.5px;font-weight:700;white-space:nowrap}
.due--high{color:var(--danger)}.due--today{color:var(--warning)}
.empty{display:flex;flex-direction:column;align-items:center;gap:8px;padding:32px 20px;text-align:center;color:var(--muted);font-size:14px}
.empty__icon{display:grid;place-items:center;width:48px;height:48px;border-radius:50%;background:var(--primary-soft);color:var(--primary)}
.empty strong{color:var(--text);font-weight:600}

/* ---------- Customers page ---------- */
.toolbar{display:grid;gap:12px;padding:var(--pad);border-bottom:1px solid var(--border)}
.search{position:relative;display:block}
.search .icon{position:absolute;left:14px;top:50%;transform:translateY(-50%);color:var(--muted);pointer-events:none}
.input{width:100%;min-height:46px;padding:0 14px;border:1px solid var(--border-strong);border-radius:var(--r);background:var(--surface);color:var(--text);font:400 16px/1.2 var(--font)}
.input:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-soft)}
.search .input{padding-left:42px}
.chips{display:flex;flex-wrap:wrap;gap:8px}
.chip{display:inline-flex;align-items:center;min-height:36px;padding:0 14px;border:1px solid var(--border);border-radius:999px;background:var(--surface);color:var(--muted);font-size:13.5px;font-weight:600;text-decoration:none}
.chip:hover{background:var(--surface-2);color:var(--text)}
.chip[aria-current="true"]{background:var(--primary-soft);border-color:transparent;color:var(--primary-ink)}
.pager{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:var(--pad);border-top:1px solid var(--border);font-size:13px;color:var(--muted)}
.pager .btn{min-height:40px;padding:0 14px;font-size:14px}
.back{display:inline-flex;align-items:center;gap:4px;min-height:44px;margin:-8px 0 4px -4px;padding:0 4px;font-size:14px;font-weight:600;color:var(--muted);text-decoration:none}
.back:hover{color:var(--text)}
.back .chev{transform:rotate(180deg)}
@media (max-width:767.98px){.row__meta{display:none}}

/* ---------- Customer detail ---------- */
.profile{display:flex;flex-wrap:wrap;align-items:center;gap:16px 20px;padding:var(--pad);margin-bottom:var(--gap)}
.profile__main{flex:1;min-width:220px;display:grid;gap:6px}
.profile__phone{display:inline-flex;align-items:center;gap:6px;color:var(--muted);font-variant-numeric:tabular-nums}
.tags{display:flex;flex-wrap:wrap;gap:6px}
.profile .btn{flex:none}
@media (max-width:767.98px){.profile .btn{width:100%}}
.facts{display:grid;grid-template-columns:minmax(100px,max-content) minmax(0,1fr);gap:10px 16px;margin:0}
.facts dt{font-size:13px;color:var(--muted)}
.facts dd{margin:0;font-weight:500;overflow-wrap:anywhere}
.notes{list-style:none;margin:0;padding:0;display:grid;gap:12px}
.notes li{display:grid;gap:2px;padding-left:14px;border-left:3px solid var(--primary-soft)}
.notes time{font-size:12px;color:var(--muted);font-weight:600}
.table{width:100%;border-collapse:collapse;font-size:14px}
.table th{padding:0 8px 8px;text-align:left;font-size:12px;font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:var(--muted);border-bottom:1px solid var(--border)}
.table td{padding:12px 8px;border-bottom:1px solid var(--border);vertical-align:top}
.table tr:last-child td{border-bottom:0}
.table .num{text-align:right;font-variant-numeric:tabular-nums;white-space:nowrap}
.table tfoot td{font-weight:700}
@media (max-width:767.98px){
  .table thead{display:none}
  .table,.table tbody,.table tfoot,.table tr{display:block}
  .table tr{padding:12px 0;border-bottom:1px solid var(--border)}
  .table tr:last-child{border-bottom:0}
  .table td{display:flex;justify-content:space-between;gap:16px;padding:3px 0;border:0;text-align:right}
  .table td::before{content:attr(data-label);color:var(--muted);font-size:12.5px;text-align:left}
  .table td:first-child{font-size:15px}.table td:first-child::before{display:none}
}
.fileicon{display:grid;place-items:center;width:40px;height:40px;flex:none;border-radius:10px;background:var(--surface-2);color:var(--muted)}
.timeline{list-style:none;margin:0;padding:var(--pad)}
.timeline li{position:relative;padding:0 0 18px 26px}
.timeline li:last-child{padding-bottom:0}
.timeline li::before{content:"";position:absolute;left:3px;top:6px;width:10px;height:10px;border-radius:50%;background:var(--primary);box-shadow:0 0 0 4px var(--primary-soft)}
.timeline li::after{content:"";position:absolute;left:7.25px;top:22px;bottom:-4px;width:1.5px;background:var(--border)}
.timeline li:last-child::after{display:none}
.timeline time{font-size:12px;font-weight:700;color:var(--muted)}
.chat{display:flex;flex-direction:column;gap:6px;padding:var(--pad)}
.day-sep{align-self:center;margin:6px 0;padding:2px 10px;border-radius:999px;background:var(--surface-2);font-size:12px;color:var(--muted)}
.msg{max-width:84%;padding:8px 12px;border-radius:16px;font-size:14.5px;overflow-wrap:anywhere}
.msg time{display:block;margin-top:2px;font-size:11px;text-align:right;opacity:.75}
.msg__who{display:block;margin-bottom:2px;font-size:11px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;opacity:.85}
.msg--customer{align-self:flex-start;background:var(--bubble-in);border-bottom-left-radius:4px}
.msg--nazri{align-self:flex-end;background:var(--primary);color:var(--on-primary);border-bottom-right-radius:4px}
.msg--assistant{align-self:flex-end;background:var(--primary-soft);color:var(--primary-ink);border-bottom-right-radius:4px}

/* ---------- Login ---------- */
.auth{min-height:100vh;display:grid;place-items:center;padding:24px 16px;background:radial-gradient(900px 400px at 50% -10%,var(--primary-soft),transparent 70%),var(--bg)}
.auth__card{width:100%;max-width:400px;padding:32px 24px;box-shadow:var(--shadow-md)}
.auth__brand{display:grid;justify-items:center;gap:8px;margin-bottom:24px;text-align:center}
.auth__brand p{color:var(--muted);font-size:14px}
.field{display:grid;gap:6px;margin-bottom:16px}
.field label{font-size:13px;font-weight:600}
.input-wrap{position:relative}
.input-wrap .icon-btn{position:absolute;right:2px;top:1px;width:44px;height:44px}
.alert{display:flex;gap:10px;align-items:flex-start;margin-bottom:16px;padding:12px 14px;border-radius:var(--r);font-size:14px}
.alert--danger{background:var(--danger-soft);color:var(--danger)}
.auth__note{display:flex;align-items:center;justify-content:center;gap:6px;margin-top:20px;font-size:12.5px;color:var(--muted);text-align:center}

/* ---------- Server integration additions ---------- */
form.inline{margin:0;display:contents}
button.nav__item{width:100%;border:0;background:transparent;font-family:inherit;cursor:pointer;text-align:left}
.prose{font-size:14.5px;line-height:1.55;overflow-wrap:anywhere}
.prose p{margin:0 0 8px}
.prose ul{margin:2px 0 10px;padding-left:18px}
.prose li{margin:4px 0}
.prose li::marker{color:var(--muted)}
.prose b{font-weight:600}
.prose i{color:var(--muted);font-style:normal;font-size:12.5px}
.prose blockquote{margin:6px 0;padding:8px 12px;background:var(--surface-2);border-radius:var(--r-sm);color:var(--muted);font-size:13px}
.foot-note{margin-top:20px;text-align:center;font-size:12.5px;color:var(--muted)}
.refresh-banner{position:fixed;left:50%;transform:translateX(-50%);bottom:calc(72px + env(safe-area-inset-bottom));z-index:40;display:inline-flex;align-items:center;gap:8px;min-height:44px;padding:0 18px;border-radius:999px;background:var(--primary);color:var(--on-primary);font-weight:600;font-size:14px;text-decoration:none;white-space:nowrap;box-shadow:0 6px 20px rgba(0,0,0,.18)}
@media (min-width:768px){.refresh-banner{bottom:24px}}
/* Phone: who is waiting comes before the charts. */
@media (max-width:767px){.page--overview{display:flex;flex-direction:column}.page--overview>.charts{order:1}.page--overview>.foot-note{order:2}}